Gold Coast Psychology Centre (GCPC) provides compassionate, evidence-based psychological services for adolescents and adults across the Gold Coast.
We work collaboratively with General Practitioners, psychiatrists, allied health professionals, schools, insurers, and other referrers to support individuals experiencing a wide range of mental health and wellbeing concerns.
Our team understands the important role GPs play in early intervention, ongoing care coordination, and supporting patients to access timely psychological treatment.
This page outlines the referral process, intake procedures, communication practices, and the services available at GCPC for referring practitioners.
Psychological Services at GCPC
GCPC provides psychological support for a broad range of presentations, including:
- Anxiety disorders
- Panic attacks
- Depression
- Burnout and workplace stress
- Trauma and PTSD
- Complex trauma (C-PTSD)
- OCD
- Grief and loss
- Relationship difficulties
- Perfectionism and self-esteem difficulties
- Emotional regulation difficulties
- ADHD assessments
- Autism assessments
- Chronic stress and insomnia
- Life transitions and adjustment difficulties
We provide evidence-based treatment tailored to each client’s individual needs, goals, and circumstances.
Therapy Approaches
Our psychologists may utilise a range of evidence-based approaches depending on the client’s presentation and treatment goals, including:
- Cognitive Behavioural Therapy (CBT)
- Acceptance and Commitment Therapy (ACT)
- Schema Therapy
- EMDR
- DBT-informed approaches
- Trauma-informed therapy
- Mindfulness-based approaches
Treatment plans are developed collaboratively and adjusted according to clinical needs and client preferences.
Who We Work With
We accept referrals for:
- Adults
- Adolescents
- Individuals
- Couples
- Clients seeking telehealth services
- Clients accessing Mental Health Care Plans
- Private clients
- WorkCover or insurer-funded clients (where applicable)
Referral Pathways
Mental Health Care Plan Referrals
Clients accessing Medicare rebates under the Better Access initiative generally require:
- A Mental Health Care Plan
- A GP referral letter
Referrals may be addressed generally to Gold Coast Psychology Centre or directed to a specific clinician where appropriate.
Private Referrals
Clients may also self-refer privately without a Mental Health Care Plan.
Third-Party Referrals
Depending on service availability, we may also accept referrals from:
- Psychiatrists
- Paediatricians
- Schools
- Allied health professionals
- Insurers
- EAP providers
What to Include in a Referral
To support efficient intake and triage, referrals ideally include:
- Presenting concerns
- Relevant mental health history
- Current risk concerns (if applicable)
- Relevant medical history
- Current medications
- Previous treatment history
- Assessment queries (if relevant)
- Client contact details
Intake and Appointment Process
Following receipt of a referral:
- Our administration team contacts the client
- Intake information is gathered
- Clinician suitability and availability are reviewed
- The client is matched with an appropriate psychologist where possible
- Initial appointments are scheduled
We aim to make the intake process as supportive, respectful, and efficient as possible.
Wait Times and Availability
Appointment availability may vary depending on:
- Clinician schedules
- Areas of expertise
- Assessment demand
- Telehealth or in-person preferences
Where possible, we aim to provide timely access to care and maintain communication regarding availability.
Telehealth Services
GCPC offers secure telehealth psychology services for clients across the Gold Coast and Australia.
Telehealth may improve accessibility for individuals experiencing:
- Geographic barriers
- Health concerns
- Time limitations
- Parenting responsibilities
- Mobility challenges
Medicare rebate eligibility for telehealth services may apply depending on current guidelines.
Communication With Referrers
We value collaborative care and aim to maintain appropriate communication with referring practitioners.
Where appropriate and with client consent, communication may include:
- Initial assessment summaries
- Progress reports
- Risk updates
- Treatment recommendations
- Discharge summaries
Confidentiality and Privacy
Client confidentiality is maintained according to professional, ethical, and legal obligations.
Information sharing occurs only:
- With client consent
- Where clinically appropriate
- Where legally required
- In situations involving significant safety concerns
Risk Management
Our clinicians assess and monitor risk throughout treatment.
Where significant concerns arise relating to:
- Suicide risk
- Self-harm
- Harm to others
- Safeguarding concerns
appropriate clinical and safety procedures are followed, including communication with relevant supports where necessary.
Psychological Assessments
GCPC may offer psychological assessment services depending on clinician availability and referral suitability.
Assessment services may include:
- ADHD assessments
- Autism assessments
- Diagnostic clarification
- Cognitive or functional assessment support
Referral requirements may vary depending on the assessment type.
Collaborative, Client-Centred Care
At GCPC, we aim to provide care that is:
- Evidence-based
- Trauma-informed
- Compassionate
- Respectful
- Collaborative
- Individualised
We recognise the importance of strong interdisciplinary relationships in supporting positive client outcomes.
Why Refer to GCPC?
Referrers may choose GCPC for:
- Evidence-based psychological treatment
- Trauma-informed care
- Experienced clinicians
- Telehealth availability
- Collaborative communication
- Client-centred approach
- Supportive intake processes
- Broad range of presentations supported
Referring Clients on the Gold Coast
Gold Coast Psychology Centre is located in Robina and provides psychological services for individuals across the Gold Coast and Australia via both in-person and telehealth appointments.
We welcome referrals from GPs and healthcare professionals seeking compassionate, evidence-based support for their patients.
FAQs
How do GPs refer clients to GCPC?
GPs can provide a Mental Health Care Plan and referral letter addressed to Gold Coast Psychology Centre or a specific clinician where appropriate.
Do you accept Mental Health Care Plan referrals?
Yes. GCPC accepts referrals under the Better Access initiative for eligible clients.
Do you offer telehealth psychology services?
Yes. Secure telehealth appointments are available for clients across the Gold Coast and Australia.
Do you provide feedback to referring GPs?
With client consent and where clinically appropriate, psychologists may provide progress reports and relevant treatment updates to referring practitioners.
Can clients self-refer?
Yes. Clients may book privately without a referral, although a referral is generally required for Medicare rebates.
Do you provide psychological assessments?
GCPC may offer assessment services depending on clinician availability and referral suitability.
Conclusion
Gold Coast Psychology Centre values collaborative relationships with GPs and healthcare professionals in supporting individuals to access timely, evidence-based psychological care.
Our team aims to provide compassionate, trauma-informed, and client-centred support tailored carefully to each individual’s needs, goals, and circumstances.
We welcome referrals for individuals experiencing anxiety, depression, trauma, burnout, emotional overwhelm, relationship difficulties, and a wide range of psychological concerns.
To refer a client or learn more about our services, please contact Gold Coast Psychology Centre today.